Terms and Conditions

Terms & Conditions

1. General

These Terms and Conditions govern all purchases made through Akasta’s online store. By placing an order, you agree to be bound by these terms. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Orders

  • All our products are made to order and handcrafted by skilled artisans.
  • Due to the handmade nature of our objects, small variations may occur, adding to their uniqueness.
  • Orders are confirmed once payment is received.
  • We reserve the right to cancel or refuse an order if we suspect fraudulent activity or if a product is unavailable.

3. Pricing & Payment

  • All prices listed on our website include applicable taxes where required but do not include shipping costs, which are calculated at checkout.
  • We accept major credit cards and other payment methods as displayed at checkout.
  • Payment is processed securely, and your data is protected according to our Privacy Policy.

4. Shipping & Delivery

  • We ship worldwide with trusted international shipping providers using tracked shipments for secure and reliable delivery.
  • Estimated production and shipping times:
    • Sine Racks: 4-6 weeks
    • Stools: 1-2 weeks
  • Shipping times are estimates only and may vary due to external factors beyond our control.
  • Customers are responsible for any customs duties or import taxes that may apply to their order.

5. Returns & Cancellations

  • All sales are final as our products are custom-made to order.
  • We do not accept returns, refunds, or exchanges.
  • If your product arrives damaged or defective, please contact us within 48 hours of delivery with photos, and we will assess the issue on a case-by-case basis.

6. Intellectual Property

  • All designs, images, text, and content on our website are the exclusive property of Akasta and may not be copied, reproduced, or used without our written permission.

7. Liability & Warranty

  • Our products are designed for indoor use unless otherwise stated.
  • We are not liable for any damages caused by improper installation, misuse, or failure to follow care instructions.
  • To the extent permitted by law, our liability is limited to the price paid for the product.

8. Governing Law

These Terms & Conditions are governed by the laws of Sweden. Any disputes arising from purchases made on our website will be handled in accordance with Swedish legal regulations.

9. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:

📧 hello@akasta.io

📍 Akasta
Slipgatan 2
117 39 Stockholm
Sweden